Social CRM – Presentations from the First Social Media Club
Posted by David Scanlon on 12 April, 2011 in CRM | eMarketing | Links | Social Media Club - (1 Comments)

So I’m delighted to report that our first effort at media recording and production was a success – we had a small number of tech problems along the way, but the recording of our first Social Media Club is now available to view on the Enterprise Ireland channel on YouTube.

The audio quality deteriorates slightly towards the end, and the volume is particularly low around the Q&A session, so turn the speakers to 11 to make sure you catch the pearls of wisdom from the panel.

The presentation is also available for download from SlideShare. The next Social Media Club will be held on Friday the 17th of June: the agenda isn’t finalised yet but stay tuned to the blog and we’ll announce details in the coming weeks. My thanks one again to all the speakers, attendees, and everyone else here in Enterprise Ireland who helped make the seminar such a success.

See you all again in June!

Update On EI Social Media Club
Posted by David Scanlon on 28 March, 2011 in CRM | eMarketing | Links | Marketing | Social Media | Social Media Club - (Be the first to comment)

Some good news and some bad news regarding our upcoming Social Media Club seminar on Social CRM. Bad news first: we’re completely booked out, and there’s already a lengthy waiting list. We’re really taken aback by the level of interest from the community (100 delegates registered in less than 7 days), and it’s definitely encouraged us to press forward and host more Social Media Club events in the future – watch this space for further announcements.

So the good news: I’m delighted to announce that Dr. Theo Lynn, Director of the DCU LINK Research Centre, and Maeve Desmond, International Communications Manager at Bord Bia. Theo and Maeve will be joining a Q&A Panel along with Ed, Naylla and Patrick once the main presentations are finished.

The agenda for the event on the 7th is as follows:

11.45 – 12.15

Registration/Networking (light refreshments will be served)

12.15 – 12.20

Jennifer Condon, Divisional Manager, Enterprise Ireland

12.20 – 13.15

Patrick Murphy, CEO, SiliconCloud

Ed Grant, CEO, MXSweep

Naylla Kassam, Marketing Manager, MXSweep

13.15 – 13.45

Q&A Panel

I’m looking forward to meeting you all on the 7th, should be a good event.
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